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Gaya APA

Prof.J.Supranto.,M.A.,APU., . (2011). Pengukuran Tingkat Penguasan Pelanggan Untuk Menaikan Pangsa Pasar . Indonesia: .

Gaya MLA

Prof.J.Supranto.,M.A.,APU., . "Pengukuran Tingkat Penguasan Pelanggan Untuk Menaikan Pangsa Pasar". Indonesia: , 2011. Text.