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Gaya APA

Nugroho, S, A. (2008). Proses penyelesaian sengketa konsumen ditinjau dari hukum acara serta kendala implementasinya . Jakarta: Kencana prenada media group.

Gaya MLA

Nugroho, Susanti, Adi. "Proses penyelesaian sengketa konsumen ditinjau dari hukum acara serta kendala implementasinya". Jakarta: Kencana prenada media group, 2008. Text.