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Gaya APA

Parmenter, D. (2011). Key Performance Indicators: Mengembangkan,Mengimplementasikan dan Menggunakan . Jakarta: Jakarta: Penerbit PPM.

Gaya MLA

Parmenter, David. "Key Performance Indicators: Mengembangkan,Mengimplementasikan dan Menggunakan". Jakarta: Jakarta: Penerbit PPM, 2011. Text.