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Gaya APA

Gaspersz, V. (1997). Konsep Vincent Penerapan Konsep Vincen Tentang Kualitas dalam Manajemen Bisnis Total . Jakarta: Jakarta:Gramedia.

Gaya MLA

Gaspersz, Vincent. "Konsep Vincent Penerapan Konsep Vincen Tentang Kualitas dalam Manajemen Bisnis Total". Jakarta: Jakarta:Gramedia, 1997. Text.